FAQs
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Please allow up to 4 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped.
Orders placed over the holidays or the weekend will be processed the next business day.
WHAT IS YOUR RETURN POLICY FOR ORDERS PLACED ONLINE?
Due to limited quantities and high orders volume, we cannot make changes to an order once it has been placed. All sales are final.
CAN I CANCEL OR MODIFY AN EXISTING ORDER?
Unfortunately we can't make changes to an order after it had been placed.
Please carefully review your order prior to completing your purchase.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We currently accept Visa, Mastercard, America Express, Applepay, and Googlepay.
I AM HAVING ISSUES CHECKING OUT. WHAT DO YOU SUGGEST?
Please ensure that the billing address is consistent with your banks records.Otherwise, you will need to contact your bank/credit card provider as we cannot resolve credit card issues on our end.
WHAT CURRENCY ARE YOU PRICES IN?
Orders placed by customers residing in the United States and Australia will be charged in US dollars (USD).
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By using our site, you agree to the terms of use and to follow and be bound by these terms. We do not warrant that the information on our website is accurate, complete to current. This includes pricing and availability information.
Please allow 3 business days for orders processing and payment verification. Due to the overwhelming support, we are experiencing delays in shippings of orders.Please allow 2-4 weeks for us to process your order. Thanks for your patience and support.
CONNECTION OF ERRORS & INACCURACIES:
Information on this site may contain typographical errors or inaccuracies, some information may not be completed or current. FlyBrothers reserves the right to correct errors, inaccuracies, and to change or update information any time out notice (including after you've submitted your order.)
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We are committed to protecting your privacy and personal information. Any information collected during your visit to our website will be used only for the purpose of processing your orders and improving your shopping experience.
We do not sell or share your information with third parties without your consent, except as required by law or as necessary to fulfill your orders.